Kaisa 11.03.2021 16:43:01
Hey Changemakers,
Here's an update on the geo-restrictions some of our clients outside the EEA faced last week. Just to recap, Apple brought to our attention that our geo-restrictions were not in line with their IP address restriction policy, so we had to make some alterations.
As promised, we built a new release and this has gone live today (11th March). The latest release enables many people who faced issues with geo-restrictions to access their Change account.
If you're an Apple user outside EEA countries* you'll notice some changes from today. CFDs will not be available anymore; you will, however, be able to close any existing open positions at any moment you wish. Funds held in your Margin account can be moved to your Investment account. And, you can continue to buy/sell and hodl cryptos - no problems!
If you're in the US, the geo-restriction page will still be displayed with this new release. If you find this is the case for you, please reach out to support. We're on hand to help you.
Finally, if you're in any EEA country then all good! You can continue using both crypto and CFD features.
Again, an enormous thank you from the entire Change team for your support and patience while we got this sorted. If you have any questions, drop us a message. We're here for you.
*EEA countries - Austria, Belgium, Bulgaria, Republic of Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia.